CPUX-F 試験問題を無料オンラインアクセス

A car rental website does not offer users the opportunity to cancel a reservation. An analysis of the context of use shows that users need this function. Which one aspect of the ISO 9241 definition of usability is violated by this website?

• A.Speed
• B.Accessibility
• C.Effectiveness
• D.Completeness
• E.Satisfaction
• F.Efficiency

Which one of the following methods is NOT suitable for determining the context of use of a cash machine?

• A.Interview front-line bank clerks
• B.Present the idea of the new cash machine to representative bank customers
• C.Conduct focus groups regarding user needs for future cash machines
• D.Observe users while they are using a current cash machine
• E.Conduct usability tests with cash machines from competitors
• F.Interview users of a current cash machine

Which three of the following guidelines are important for a successful contextual interview?

• A.The user is the master and the interviewer is the apprentice
• B.The interviewer must ask neutral questions
• C.The interview must not be contextual
• D.The interviewer must ask leading questions
• E.The interview must be contextual
• F.The interviewer is the master and the user is the apprentice

Sandra and her team have created a web-based office suite. Tanya and her team have usability tested the office suite.
Which two of Tanya's usability findings below relate to the dialogue principle, "Error tolerance"?

• A.Test participants liked the fact that "undo" is available
• B.The icons used in the office suite are easily understood by users
• C.Test participants had problems locating the search function because the icon is unobtrusive and hidden
• D.Help is written in a small font that is difficult to read for people whose eyesight is not perfect
• E.Certain characteristics of the user interface can be adjusted by the user, for example, colour, text size, and contrast
• F.Most error messages are not constructive

Which one of the following statements best describes the term, "design pattern"?

• A.A solution to a commonly occurring design problem within a given context of use, that describes a design problem, a general solution, and examples of how to apply it
• B.A collection of buttons of different shapes and colours for use on a website
• C.A collection of user groups with very similar characteristics
• D.A collection of personas with very similar characteristics
• E.A number of different approaches to solving a task in a given context of use; the approaches must have been observed in several, separate usability test sessions
• F.A collection of 4 to 8 icons that appear in a fixed order on the display