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Smith is a supply manager for UVW, Inc. In late June, a stakeholder asks Smith to issue a request for proposal (RFP) with a due date of August 8. Smith makes an error in the RFP and indicates the deadline as August 15. Smith discovers the error several weeks later and, without consulting the supervisor, contacts the stakeholder to say that some potential suppliers could not meet the August 8 deadline and requested that the deadline be extended to August 15. The stakeholder grudgingly agrees to the extension. Smith's supervisor learns of the attempted cover-up before the original due date. Which of the following is the BEST way for the supervisor to handle this situation?

• A.Contact the stakeholder and explain the situation, accept bids through August 15, and reprimand Smith in accordance with HR policy
• B.Call the stakeholder, and explain that although the suppliers did not request an extension, the additional time for response will likely increase quality, and thus the extension will be of benefit
• C.Explain the situation to the stakeholder, contact the suppliers, and request that they submit their responses by August 8 as originally required
• D.Do nothing, as the stakeholder already agreed to the extra week, and telling the stakeholder what happened could damage the department's credibility

A supply manager is serving on a large-scale project team in another country. To encourage the team's efforts, an early completion incentive is linked to the project. During an on-site visit, a local government official pulls the supply manager aside and offers to expedite a required approval in return for a $500 "administration" fee paid in cash.
Given this situation, which of the following is the MOST appropriate course of action for the supply manager to take?

• A.Justify the payment of the fee as it is small in relation to the budget of the project, and may help with on-time or early project delivery
• B.Decline to pay the fee as it is obviously a bribe, and report the matter to the local government authorities
• C.Decline to pay the fee as it is obviously a bribe, and report the matter to the appropriate authorities within the company
• D.Decline to pay the fee as it is obviously a bribe, but take no other action so as not to create disruptions or relationship issues that may jeopardize the project

In order for a succession plan to be effective, it should

• A.stay independent of the strategic business plan
• B.consider employee input and interests
• C.be owned by the named successor
• D.allow for subjective candidate assessments

An employee who has been competent and reliable in the past suddenly exhibits erratic behavior and makes mistakes which could have a serious impact on the department as well as the company. The department supervisor learns that the employee is trying to cope with extraordinary family challenges. Given this situation, which of the following is the BEST course of action for the supervisor to take?

• A.Remind the employee of the firm's expectations and consequences of failure
• B.Document performance problems and begin the termination process
• C.Refer the employee to the company's employee assistance program
• D.Retrain the employee in any areas of weak performance

A supply manager for a manufacturing firm is part of a cross-functional team focusing on critical parts. A major supplier of these parts has an excellent record for quality, competitive pricing, and a good relationship with the firm. However, this supplier often requires frequent follow-up and expedited shipping, typically at added cost. The team is reluctant to consider other sources, and believes the firm's needs are being met by the current supplier. In response, the supply manager assembles data on the supplier's performance and describes the potential risks of shortages and delays. After further discussion, the team agrees to investigate alternate sources, and eventually identifies two other suppliers offering comparable pricing and quality, with better reputations for timely delivery.
Which of the following BEST describes how the supply manager helped the team produce a successful outcome?

• A.Stakeholder engagement
• B.Business planning process
• C.Value stream mapping
• D.Internal negotiations