C2010-652 試験問題を無料オンラインアクセス

Configuration items with relationships and configuration management processes can support many applications in IBM SmartCloud Control Desk V7.5. Which three application are likely to be supported? (Choose three.)

• A.Work Order
• B.Service Request
• C.Incident
• D.Inventory
• E.Change
• F.Workflow

What is the only IBM SmartCloud Control Desk edition available to customers using the Software as a Service model from IBM?

• A.IBM SmartCloud Control Desk Service Request Edition
• B.IBM SmartCloud Control Desk
• C.IBM SmartCloud Control Desk Entry Edition
• D.IBM SmartCloud Control Desk Service Provider Edition

Why would an IBM SmartCloud Control Desk V7.5 user have two Start Centers?

• A.The user belongs to two security groups.
• B.The user belongs to two person groups.
• C.Two Start Centers are assigned to the security group that the user belongs to.
• D.Two Start Centers are assigned to the person group that the user belongs to.

Updating asset information in a controlled manner is part of the IT Asset Management process. Which two related processes provide information on required updates to assets? (Choose two.)

• A.Service Request Management
• B.Release Management
• C.Incident Management
• D.Service Level Management
• E.Security Management

Which three applications have functionality to perform a global search? (Choose three.)

• A.Configuration Items
• B.Incident
• C.Catalog
• D.Solution
• E.Problem
• F.Change