SPHR 試験問題を無料オンラインアクセス

An employee with previously good attendance and performance reviews is exhibiting increased incidences of tardiness, absenteeism, and mistakes. The manager suspects that the employee may have a drinking problem. In investigating this situation, the first consideration is to:

• A.Verify that the employee has signed an acknowledgment of receipt of organizational policies
• B.Evaluate the employee's conduct and behavior against performance and disciplinary standards
• C.Conduct co-worker and supervisor interviews related to the employee's behavior
• D.Conduct "for cause" substance testing and refer to the EAP

The most effective corporate social responsibility (CSR) program is one that:

• A.Operates independent of the organization's bottom line
• B.Is tied to the organization's strategic plan
• C.Requires involvement of the organization's line management
• D.Creates increased visibility for the organization

Key factors that contribute to a successful restructuring of the HR function include:

• A.Cost control and accountability
• B.Process design and customer focus
• C.Service improvement and communication
• D.Business focus and benchmarking

What is the best option to encourage participation in a spot bonus program?

• A.Decrease the budget to actual usage
• B.Gather data to assess the program's value
• C.Increase the award values
• D.Launch a communications campaign

For which of the following positions does the compa-ratio reflect a lagging market rate?

• A.Position C
• B.Position A
• C.Position D
• D.Position B