HP2-H28 試験問題を無料オンラインアクセス

Which type of services can an HP Printing and Computing Services specialist sell?

• A.The specialist can sell services for printing and personal systems.
• B.The specialist can sell services for server, data center printer, and computer.
• C.The services are defined with each partner.
• D.It depends on the geography; the permitted services vary from one country to another,

Which statement is true about Service Lines?

• A.R4 Commercial support is only available to Small and Medium Business (SMB).
• B.The 8W supportline is available for consumers.
• C.All Printer Services lines are available for consumers who buy contractual services.
• D.8W support covers all business levels for Custom Integration Services.

What is an effect of adding services to hardware deals?

• A.services selling has little effect on hardware deals
• B.increases complexity of the offer
• C.decreases profit
• D.easier repeat sales

What is the first step in selling Care and Usage Services to a Corporate, Enterprise, or Public Sector customer?

• A.Understand the customer's business model to define when they will need support and what type of support HP can offer
• B.Understand the customer's business drivers and establish from that the duration of services needed,
• C.Understand if the customer is outsourcing their printing and personal system support, and use that to introduce the HP support value proposition.
• D.Understand the customer's business drivers and define the impact of printing and personal system downtime.

Which statement is true about Service Lines?

• A.The R7 computer support line is available for consumers
• B.R4 Commercial support is only available to Small and Medium Business (SMB).
• C.All services lines are available for consumers who buy contractual services.
• D.R4 Commercial support covers all business levels for workgroup printers.