GCX-GCD 試験問題を無料オンラインアクセス

Which of the following statements are true? (Choose two.)

• A.Genesys Cloud CX maintains the recordings and the metadata indefinitely.
• B.Genesys Cloud CX does not allow integrations for cloud storage.
• C.Genesys Cloud CX allows recording downloads using Platform Recording APIs.
• D.Genesys Cloud CX allows cloud storage using integration.

Where do you add the list of IP or CIDR addresses which are allowed or denied access to an External or Phone Trunk?

• A.SIP Access Control
• B.Outbound
• C.Availability
• D.Calling

Real-time user applications doing batch processing will likely tolerate delays and can choose to retry over several minutes.

• A.True
• B.False

To assign a Prompt resource using the API, you must have the _______________ permission assigned.

• A.Architect > UI > View
• B.Architect > DatahaseTable > Add
• C.Architect > UserPrompt > Edit
• D.Architect > UserPrompt > Add
• E.Architect > UserPrompt > View

Which of the following statements defines a fatal question in an Evaluation Form?

• A.Fatal questions are critical questions If scored "No", the evaluation score will be zero.
• B.Fatal questions are critical questions If scored No the agent will be removed from the queue.
• C.Fatal questions are weighted higher than non-fatal questions.
• D.Fatal questions are the same as critical questions.