CLSSBB 試験問題を無料オンラインアクセス

A project that lacks a clear definition of its scope and boundaries runs the risk of:

• A.suffering morale problems
• B.none of the above
• C.straying from the intended path
• D.all the above
• E.having difficulty in collecting baseline data
• F.trying to solve unrelated problems

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 9?

• A.1
• B.none of the above
• C.2
• D.3

Work performed by the payroll department is considered value added activity.

• A.false
• B.true

After a team has engaged in diversion activities they may need to employ a tool for conversion. Examples of such a tool are:
I. nominal group technique
II. Multivoting
III. cause and effect diagram
IV.
activity network diagram
V.matrix diagrams

• A.I and II
• B.IV and V
• C.III and IV
• D.II and III

Voice of Customer is?

• A.First used in Measure phase
• B.All of the above
• C.A software tool to automatically update customer feedbacks
• D.A table to collect raw voices of Customers