CBAF-001 試験問題を無料オンラインアクセス

Which of the following is an example of 'Individual Tacit Knowledge'?

• A.Culture.
• B.Intuition.
• C.Process.
• D.Norms.

Which of the following investigation techniques involves following a user for one or two days in order to
find out what a particular job entails?

• A.Protocol analysis.
• B.Shadowing.
• C.Scenario analysis.
• D.Activity sampling.

Who is the target of the value proposition?

• A.The Competitor.
• B.The Supplier,
• C.The Sponsor.
• D.The Customer.

Which of the following would you describe about each stakeholder?

• A.Justification.
• B.Resolution.
• C.Owner.
• D.Attitude.

Which of the following actions could sustain business change?

• A.Ensure that improved staff performance is not rewarded .
• B.Establish clear benefits for selected, powerful stakeholders.
• C.Retain the previous system and its associated processes.
• D.Develop the coaching skills of selected staff members.