600-101 試験問題を無料オンラインアクセス

A large parenting support group is open to all parents. It began in the UK without any advertising and now has a global community with members mainly in English-speaking countries.
The other location demographics are much smaller in size than the UK base but are steadily growing.
The group wants to be more culturally inclusive.
Which strategy can the community manager use to include all audience segments?

• A.Repurpose content by reviewing and recycling previous posts.
• B.Ask members which types of tools and content they want more of.
• C.Research and change the content types to align with the demographics of all community members.
• D.Increase engagement-type posts and use only new content to create engagement.

A well-known women's fashion brand has a significant online presence and a strong customer base in the 50-65 age group. To attract a younger demographic, the company contracts with a famous designer to launch a new line, which launches in one month.
Which two actions should the community manager take to increase brand awareness? (Choose 2)

• A.Ask community members to create a post and tag several friends.
• B.Comment on competitor posts so that their community learns about the new line.
• C.Invite fashion influencers to promote the new line during a live launch.
• D.Run targeted ads across all the platforms that the brand uses.
• E.Start new social media accounts to target the new demographic.

A parenting support group of deeply connected people has started growing quickly. The leadership team receives several reports that the group is now too big and discussions frequently stray from the intended topic. To continue to develop the tight bonds the community previously cultivated and to address the concerns of long-standing members, the community manager needs to create new groups that focus on specific topics.
In which two ways can the community manager establish these topically focused groups? (Choose 2)

• A.Launch a few groups, announce them in the current one and begin to create content for those new groups
• B.Create a poll to ask members what interests them and what they want these new groups to focus on
• C.Join similar groups to see what they are discussing and create groups related to those topic
• D.Analyze the most popular posts for the last six months and create groups based on those post topics

An inclusive football player community wins a civic award, which grants it an income to hire a community manager. Many of the community members are visually impaired.
Which two activities should the newly hired community manager take to engage the community? (Choose 2)

• A.Post visuals that are aligned with the corporate identity
• B.Create a highly engaging text-based question of the day series
• C.Share viral videos to spark discussion
• D.Frequently encourage members to describe their best football tricks

An interest-based community with a culturally diverse membership often shares a variety of posts about empowerment. Post approval is not turned on, so conversations are carefully monitored to make sure heated debates and comments do not become personal. A longtime member who has not posted for a year leaves a comment that violates the guidelines for marketing and spam. The comment is removed, and feedback is provided in a private message.
The member is upset and posts again sharing their thoughts on having their comment removed. They challenge the community management team and its approach to the guidelines.
What should the community manager do to handle this conflict?

• A.Remove the member from the group and delete all comments and posts from the last 30 days.
• B.Use the Branded Content manager to signify which promotional posts have been approved by the admin team.
• C.Share the rules and guidelines as a comment on their post and monitor for future violations.
• D.Review the admin activity log to analyze the effectiveness of the admin team in enforcing their guidelines.