600-101 試験問題を無料オンラインアクセス

A community manager works on a Facebook group that handles sensitive subject matter. The personal identities of the group's admin team must be kept confidential. The community manager wants to enable the admins to moderate discussions while fully protecting their personal profiles from harassment.
What should the community manager do?

• A.Enter a list of potentially offending keywords into the moderation tool
• B.Create a joint moderation account with the name of the group
• C.Make the team's Facebook Page an admin of the group
• D.Enforce a strict policy of blocking any profile that sends a message to a member of the admin team

A local museum is opening a new exhibition. The museum director asks the community manager to use social media to generate excitement for the new exhibition. The community manager runs an organic campaign on Facebook through a mix of influencer posts, visitor testimonials and press quotes.
Which approach should the community manager use to measure how well received the exhibition was?

• A.Measure the engagement rate on the influencers' posts
• B.Analyze the reach of exhibition-related posts through Ads Manager
• C.Determine the sentiment by scanning positive and negative comments
• D.Record the total number of campaign comments through native insights

A community manager runs a group for a local rugby team. The group only allows current and former team members to join. A request from an 11-year-old player is declined. The player complains and claims that the community manager is discriminating against them.
What should the community manager do?

• A.Allow the 11-year-old as a member of the group so that they do not report the group
• B.Respond to the complaint with a link to Facebook Community Standards
• C.Ask the community to vote on allowing others in the group
• D.Ignore the request on the basis that the membership criteria are well displayed

The community manager of a small business group joins a Facebook networking group as a member and leaves responses on multiple posts.
The community manager's comments negatively compare the management styles of both groups, which goes against the rules of the networking group.
The community manager of the networking group wants to reinforce to the whole community that every group has its own rules and culture.
Which two actions should the community manager of the networking group take? (Choose 2)

• A.Delete the member's comments and mute them for seven days
• B.Repost a group rule and mute them for seven days
• C.Remove the member from the group
• D.Reply to the member's comment and tag them in the rule post

A growing business wants to create a yearly summit for current and prospective customers to increase awareness and drive sales. The community manager needs to convert 30% of existing community members into buying tickets for the inaugural event.
Which two steps should the community manager take to accomplish this task? (Choose 2)

• A.Post a link to the event website with a daily reminder to purchase
• B.Provide discount codes to community members who buy early bird tickets
• C.Schedule event speakers to host Q&As in the community leading up to the event
• D.Reach out privately to community members who might be interested in attending