EX0-101 試験問題を無料オンラインアクセス

Consider the following list:
1.Change authority
2.Change manager
3.Change advisory board (CAB)
Which one of the following is the BEST description of the items above?

• A.Roles, people or groups
• B.Job descriptions
• C.Teams
• D.Functions

Which one of the following is concerned with policy and direction?

• A.Governance
• B.Capacity management
• C.Service design
• D.Service level management

Which one of the following would NOT involve event management?

• A.Intrusion detection
• B.Recording and monitoring environmental conditions in the data centre
• C.Recording service desk staff absence
• D.Monitoring the status of configuration items

Which one of the following functions would be responsible for the management of a data centre?

• A.Service desk
• B.Facilities management
• C.Application management
• D.Technical management

Which process is responsible for controlling, recording and reporting on the relationships between components of the IT infrastructure?

• A.Service asset and configuration management
• B.Change management
• C.Incident management
• D.Service level management