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Which process cluster follows developments in the sector in which a user organization operates and
developments regarding government regulations?

• A.Information strategy cluster
• B.Information coordination
• C.I-organization strategy cluster

Which process cluster comprises the process Strategic supplier management?

• A.Management processes cluster
• B.Use management cluster
• C.I-organization strategy cluster

What is a role or function within the business information management domain?

• A.functional designer
• B.information manager
• C.system administrator

What is a subject within Functionality management?

• A.modification of non-automated information provisioning
• B.providing information about changed functionality
• C.managing service agreements

What is not an activity of the process Contract management?

• A.choosing whether to outsource certain kinds of services
• B.agreeing the method of communication between customer and IT service provider
• C.making agreements with IT service providers regarding time, costs, capacity and content of the
  IT-services