220-902 試験問題を無料オンラインアクセス

A network administrator has moved several users' folders to a different server. After mapping to the new shared drive, the users can access each other's' files. Which of the following could be the cause of this issue?

• A.File fragmentation
• B.File permissions
• C.Network segmentation
• D.Administrator permissions

A technician is upgrading the memory on a laptop in the field. The technician has misplaced the ESD strap.
Which of the following should the technician do?

• A.Employ effective self-grounding techniques
• B.Conduct the upgrade using ESD bags as mitts
• C.Improvise an ESD strap with a length of copper wire
• D.Return to the shop and obtain a replacement strap

A company has just replaced an entire fleet of CRT monitors with LED flat screens as part of a modernization effort. The IT manager is trying to decide on the next steps for the old monitors. Which of the following would be MOST appropriate?

• A.Remove the glass screens prior to recycling the monitors to keep as spares.
• B.Have IT staff disassemble the CRT monitors to separate plastics and metals prior to recycling
• C.Recycle the monitors in accordance with local electronic waste regulations.
• D.Discard the monitors in the company's approved waste or recycling bins.

A technician opens a customer's computer and sees large amounts of accumulated dust. Which of the following is the BEST method of removing the dust from the computer?

• A.Use a shop vacuum with enough power to ensure all dust has been removed.
• B.Remove as much dust as possible by hand and use compressed air to blow the rest out.
• C.Dampen an ESD cloth with denatured alcohol and use it to gently wipe the dust away.
• D.Use compressed air to free the dust from the components and remove it with an ESD vacuum.

A user calls the helpdesk reporting that when accessing the company portal, it redirects to an unfamiliar website. Which of the following steps would the technician take to resolve this issue using best practices?

• A.Identify symptoms, quarantine infected system, and create restore point.
• B.Create restore point, identify symptoms, and quarantine infected system.
• C.Quarantine infected system, identify symptoms, and create restore point.
• D.Identify symptoms, educate end user, and create restore point.