220-1202 試験問題を無料オンラインアクセス

A technician is assisting a user who is growing increasingly frustrated because an application continuously crashes. The technician must coordinate with another department to resolve the issue. Which of the following actions should the technician take to effectively and professionally communicate with the user?

• A.Explain the issue and the need for collaboration.
• B.Continue working on the issue independently.
• C.Ask the user to submit a formal complaint about the issue.
• D.Transfer the user to the next tier.

A user wants to connect a retro gaming console to the internet so that they can participate in online gaming. In order for the console to work, the Wi-Fi connection must adhere to a WPA-protected broadcast. Which of the following is the best option for the user to implement?

• A.Use a wired Ethernet adapter to connect the console
• B.Create a lower-security network exclusively for the console
• C.Set the router to WPA and then back to normal after using the console
• D.Connect an older wireless router to the existing network

A support specialist must apply a new application update to an entire organization. Which of the following is the first step in this process?

• A.Backup plan
• B.Sandbox testing
• C.Peer review
• D.Request forms

A technician needs to configure laptops so that only administrators can enable virtualization technology if needed. Which of the following should the technician configure?

• A.AutoRun setting
• B.BIOS password
• C.Guest account
• D.Screen lock

A network technician notices that most of the company ' s network switches are now end-of-life and need to be upgraded. Which of the following should the technician do first?

• A.Implement the change
• B.Schedule the change
• C.Approve the change
• D.Propose the change