To securely access shared files and corporate email from home, the best tool to use is a Virtual Private Network (VPN). Here's why:
* VPN (Virtual Private Network): A VPN creates a secure connection over the internet, allowing the user to access the corporate network as if they were on-site. It encrypts the data transmitted between the user's home and the corporate network, ensuring privacy and security.
* MSRA (Microsoft Remote Assistance): Used for remote support but not for accessing shared files and emails securely.
* FTP (File Transfer Protocol): Used for transferring files but does not provide secure access to a corporate network or email.
* RMM (Remote Monitoring and Management): Used by IT professionals to manage client systems remotely but not for user access to shared files and emails.
Reference:
CompTIA A+ 220-1102 Exam Objectives, Section 2.9: Given a scenario configure appropriate security settings on small office/home office (SOHO) wireless and wired networks.
VPN configuration and security documentation.

Time Machine is the built-in backup feature for macOS that allows users to back up their system automatically. It continuously backs up everything on the Mac, including files, applications, system files, and settings, allowing users to restore their system to a previous state if needed. Time Machine operates by creating hourly backups for the past 24 hours, daily backups for the past month, and weekly backups for all previous months. Other options like "Mission Control" help in organizing windows, while "System Restore" is a feature more common in Windows operating systems, not macOS.
References:
Apple Support: Use Time Machine to back up or restore your Mac
CompTIA A+ Study Guide - Backup and Recovery Concepts in macOS (Whizlabs)

The incident handler should clone any impacted hard drives to preserve evidence for possible litigation1

The most likely cause of the issue is a "time drift". Time drift occurs when the clock on a computer is not synchronized with the clock on the domain controller. This can cause authentication problems when a user tries to log in to the domain. The fact that the technician is unable to browse to the secure intranet site to get troubleshooting tools suggests that there may be a problem with the network connection or the firewall settings on the desktop PC12

The best answer to control security settings on an Android phone in a domain environment is to use "Mobile Device Management (MDM)". MDM is a type of software that is used to manage and secure mobile devices such as smartphones and tablets. MDM can be used to enforce security policies, configure settings, and remotely wipe data from devices. In a domain environment, MDM can be used to manage Android phones and enforce security policies such as password requirements, encryption, and remote wipe capabilities12