840-423 試験問題を無料オンラインアクセス

Which option is a governance approach for a project?

• A.status reports on total IT systems
• B.measurements of system security
• C.committee of stakeholder reps
• D.operating procedures for data backup

Which pieces of information help to assess user readiness for a rollout?

• A.budget and testing script
• B.number of users and years in role
• C.number of changes in processes and number of open help desk problems
• D.user awareness and time scheduled for training

Which option is a benefit of communicating a solution in business terms?

• A.The customer's business and IT personnel can have improved dialogue about the solution, its impact, and options for deployment.
• B.The customer IT executive can better identify how the solution affects their headcount for problem resolution.
• C.The customer is more likely to invest because Cisco or the Partner is committing to a specific level of financial benefit.
• D.The lead customer business stakeholder is given a detailed explanation about the value of most advanced technologies.

Which action should be done when you present the business case to stakeholders?

• A.Give a comprehensive picture of the costs, benefits, and considerations that the customer should think about.
• B.Focus mainly on near-term investments and leave discussion about rollout until after a pilot is complete.
• C.Ask the IT executive to publicly commit their support for your recommendation.
• D.Be cautious when you discuss the risks that the organization should consider to gain support without raising possible challenges.

Which statement about how Business Model Canvas diagrams are a useful tool is true?

• A.They decompose the processes for a single department.
• B.They establish a consensus view among customer executives about the organization strategy and major processes.
• C.They depict the operating procedures for system management.
• D.They identify the bottlenecks within a customer service process.