820-422 試験問題を無料オンラインアクセス

What is the ITIL definition of a service?

• A.The means of delivering goods to users
• B.A way of giving customers what they need rather than what they asked for
• C.A means of delivering value to customers
• D.A means of designing processes customers

Which two options are functions of Cisco Unified CallManager RTMT? (Choose two.)

• A.records device-level and port-level information in the gatekeeper table,based on Cisco Unified CallManager alarms
• B.stores each H.323 gateway as a device in an H.323 table
• C.monitors a preconfigured set of management objects
• D.generates daily reports on system resources

Which is the reason to defer start of an architecture engagement with a retail industry customer?

• A.The company at risk for regulatory fines,due to a security breach one of their alliance partners
• B.A start-up which sells sensors for supply chain processes is rumored to be on Cisco's acquisition list.You are unsure whether this is true
• C.You do not know this year's budget for network upgrades
• D.A new CIO has been announced,and will start in 2 months.You have access to other IT senior staff in two weeks

Which approach should be used to decide solution interdependencies?

• A.Based on technical staff availability,within the IT organization
• B.Jointly,by IT and business leaders,during the 3rd phase of Transformative Networking
• C.By the IT executive team,as part of quarterly planning activities
• D.Based on business leader preferences and decisions,since they typically have the most influence over budgets

Where is a Standard Local Route Group configuration applied?

• A.in each region
• B.in each device pool
• C.in each route list
• D.in each location
• E.in each IP phone