820-421 試験問題を無料オンラインアクセス

Which statement is true?

• A.Customer satisfaction improvement represents a financial benefit
• B.In order to include expense savings in a business case, you should create a model to calculate the high to low range of savings
• C.Financial benefits can include cost reduction in the short term, plus an overall decrease in ongoing expenses
• D.Non-financial benefits should be identified by the customer's finance representative

What two factors could influence the duration of a transition? (Choose two.)

• A.The # days it takes to deliver a proposal for a briefing on advanced technology
• B.Capability complexity
• C.Budget cycle and funding
• D.Availability of IT resources for backup and recovery

A value chain analysis places focus on which two main areas? (Choose two.)

• A.Primary activities
• B.Impact of newest technology features
• C.Financial liabilities
• D.Ecosystem competitors
• E.Support processes

Which piece of data should give you insight into a top executive stakeholder's business priorities?

• A.The number of people in their organization
• B.Names of system integrators on the company's pre-authorized vendor list
• C.List of programs for which the executive sits on a steering committee
• D.Background on the executive's personal interests

Which two are parts of an implementation strategy? (Choose two.)

• A.Refinement and validation of dependencies
• B.Criteria for selection of tools to document documenting operating processes
• C.Analysis of available networking bandwidth
• D.Troubleshooting tips for server installation
• E.Identification of business constraints