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Cisco solutions and services are related to every kind of outcomes. What approach is frequently used to achieve business outcomes?

• A.Taking advantage of new technology to increase business relevance
• B.Improving agility & ability to create or deploy high quality, differentiated, innovative services for end users
• C.Refining, enriching or developing & enabling new business processes, new markets, and customer interactions
• D.Using Next Generation IT to increase service quality. Also, reducing risk, complexity and costs

Which option is the primary goal in business outcome-based selling?

• A.using next-generation IT to increase service quality and reduce risk, complexity, and costs
• B.taking advantage of new technology to increase business relevance
• C.developing and enabling new business processes, markets, and customer interactions
• D.improving agility and the ability to deploy innovative services for end users

How does a performance measurement help the customer business?

• A.To reward and to discipline employees.
• B.Compliance of certain industries regulations.
• C.Help companies monitor its past state.
• D.Provides feedback on progress towards settled goals.

Which two options does the sales force need to know to ensure business outcome plan is aligned with stakeholders' needs? (Choose two.)

• A.The stakeholders' agenda about the business goals.
• B.The stakeholders' degree of influence and power.
• C.The stakeholders' chain of command.
• D.The stakeholders interest in results which you are seeking to drive.

Which framework is used to plan influential communication when seeking customer support for action?

• A.seven elements
• B.principled negotiation
• C.business model canvas
• D.stakeholder analysis matrix