600-460 試験問題を無料オンラインアクセス

Which dial number patterns are needed on a Cisco Packaged Contact Center Enterprise deployment when configuring Cisco Unified CVP?

• A.agent device, network VRU, ringtone, survivability
• B.agent device, CUCM VRU, ringtone, survivability
• C.ICM dialed number plan, network VRU, ringtone, error
• D.agent device, network VRU, ringtone, error
• E.ICM dialed number, network VRU, ring back, error

Which statement about when you deploy Cisco Unified CCE on Cisco UCS C-Series Tested Reference Configuration Servers is true?

• A.You check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.
• B.You cannot add more disks, but you can connect the Cisco UCS C-Series TRC to the SAN in the network to meet IOPS requirements.
• C.You do not need to check/calculate if you have enough IOPS as described on Cisco Unified CCE docwiki VMs storage requirements.
• D.You can add more disks to the Cisco UCS C-Series TRCs to meet IOPS requirements.

What must be enabled when configuring voice gateways to support SIP dialers?

• A.200rel
• B.signaling forward 100
• C.100rel
• D.signaling forward unconditional

In a Cisco Unified Contact Center Enterprise deployment, callers report intermittent voice-quality issues. What might cause this problem?

• A.The Cisco Finesse is locking up because of a virus.
• B.Cisco Unified Communications Manager has too few conference bridge resources.
• C.A different voice codec is used by the caller and the agent.
• D.The system has too few DSP transcoding resources to support all the calls across the WAN.
• E.The Cisco voice gateways have too few trunks to accept the inbound calls.

Which four items does the Cisco Finesse administrative application allow administrators to configure? (Choose four.)

• A.workflows and workflow actions
• B.wrap-up reasons and phonebooks
• C.upload third-party gadgets
• D.connections to the CTI OS server and the Administration & Data server database
• E.desktop layout and conference resources
• F.ready and login reason codes
• G.cluster settings for VOS replication
• H.call variable and ECC variable layout