500-445 試験問題を無料オンラインアクセス

Which User objects in Enterprise Chat and Email are mapped in UCCE?

• A.Supervisor, Administrator
• B.Agent
• C.Agent, Supervisor, Administrator
• D.Agent, Supervisor

Which group must an email match to be transferred to any queue?

• A.Media class
• B.Application instance
• C.Application path
• D.Business hour

What are two ways the agent SSO functions in the ECE/CCE environment? (Choose two.)

• A.SS0 allows agents, supervisors, and administrators to provide CCE credentials once and be authenticated across multiple disparate applications.
• B.Unified CCE agents configured for SSO in Unified CCE can now access the ECE gadget in Cisco Finesse, but they have to input their credentials.
• C.Unified CCE agents who are not configured for SSO in Unified CCE are not allowed to access the ECE gadget within Cisco Finesse.
• D.SS0 allows administrators to check the status of agent and supervisor performance.
• E.SS0 is not enabled by default; configuration is necessary.

When does the workflow assignment service publish a message to the application server?

• A.when the agent logs out
• B.when a new email is assigned to a user
• C.when the agent login in
• D.when a new task is created

Which CLI command verifies the authenticity and integrity of a downloaded ISO?

• A.Openssl dgst -sha512 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <ISO Image>
• B.Openssl dst -sha256 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <ISO Image>
• C.Openssl dgst -sha256 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <ISO Image>
• D.Openssl dst -sha512 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <|SO Image>