350-060 試験問題を無料オンラインアクセス

According to ITIL@ v3 framework, which capacity management sub-process ensures the optimum use of a Service Provider as current hardware and software resources in order to achieve and maintain the agreed Service Level Agreements (SLAs) or Service Level Requirements (SLRs)?

• A.Component
• B.Service
• C.Performance
• D.Business

According to ITIL@ v3 framework, what are the top four risks that are associated with poor change management process and procedures?

• A.High change success, high emergency changes, planned outages, unauthorized changes
• B.Low change success, high emergency changes, unauthorized changes, unplanned outages
• C.Authorized changes, low change success, high emergency changes, planned outages
• D.High change success, low emergency changes, unauthorized changes, unplanned outages

A Cisco IOS router is experiencing continuous OSPF adjacency flapping. Further investigation revealed that CPU utilization of OSPF process is very high. The problem is limited to this router. What is the most likely reason for this issue?

• A.A DoS attack targeted at the OSPF process is in progress.
• B.OSPF packets are fragmented due to MTU misconfiguration.
• C.There is a routing loop in the network that involves this router.
• D.A transport problem is causing frequent interface flapping.
• E.A corrupted OSPF packet is received from a neighboring router.

According to ITIL@ v3 framework, KPIs help measuring the success of a process in regards to performance, quality, and value. Which other key factor should be considered when applying KPIs to process metrics?

• A.error
• B.compliance
• C.risk
• D.scope

According to ITIL@ v3 framework, which type of warranty test that service providers undertake to implement general and service level controls is used to ensure that the value that is provided to customers is complete and not eroded by any avoidable costs and risks?

• A.security
• B.availability
• C.continuity
• D.capacity