CAP-2101-20 試験問題を無料オンラインアクセス

The results from a real estate company's annual employee satisfaction survey suggest that workers are dissatisfied with organizational culture, performance recognition, and management's approach to communication. Management is considering strategies to solicit employee input by holding meetings with no agenda, no directive leadership patterns, and no power or status positions. Which of the following organizational development (OD) strategiesMOSTclosely aligns with these guidelines?

• A.Behavior modeling
• B.Workforce development training
• C.Grid training
• D.Sensitivity training

A tenant in a multi-story, multi-tenant office building has requested dock access for furniture moving. Which item should the property manager request of the tenant's contractor before work begins?

• A.Performance bond
• B.Right of entry
• C.Waiver of restoration
• D.Certificate of insurance (COI)

In reviewing the due diligence information, the property manager notices that tenants are on a variety of lease types. Which is the MOST effective approach for the property manager with respect to the current leases?

• A.Hire an attorney to write a special lease rider to make leases uniform.
• B.Review leases with each tenant and explain that the property now has a triple-net (NNN) lease structure.
• C.Require each tenant to sign a new lease from the new owner to create conformity.
• D.Adhere to the terms in the current leases.

What is the MOST effective key performance indicator (KPI) used for measuring the cost of custodial cleaning services in a building?
Options:

• A.Cost per square foot
• B.Invoice subtotals
• C.Average hours spent cleaning one office
• D.Hourly wage rates

A property manager is looking to select an elevator service contractor. The property manager is concerned with needing emergency maintenance on weekends. Which assessment criteria would the property manager need to further consider in the selection process?

• A.Sufficient workforce
• B.Facility inventory
• C.Financial soundness
• D.Technical expertise