SVC-19A 試験問題を無料オンラインアクセス

Laura is performing a visual inspection of an embedded battery. What kinds of cosmetic issues should she look for? (Choose two.)

• A.QR Code
• B.Apple product serial number
• C.Dents or dot imprints
• D.Apple logo
• E.Scratches
• F.IATA complice label
• G.UPC Code

Which of the following iPhones support using Memoji?

• A.iPhone 6s
• B.iPhone 8
• C.iPhone X
• D.iPhone 7

Please refer to the following information to answer the questions on the right.
Lucille has issues with her Apple device and takes it to an Apple Service Provider where Baron, a technician, assists her. Without much knowledge about the technical aspects of her device, Lucille vaguely describes the issues to Baron.
Which action should Baron avoid while listening to Lucille?

• A.Recording notes
• B.Smiling
• C.Focusing on the customer
• D.Interrupting

Which equipment is used to check if an AC power outlet is properly grounded?

• A.A nylon probe tool (black stick)
• B.A grounding cord with alligator clips
• C.A conductive workbench mat
• D.A ground polarity tester

Which of the following is an ESD precaution according to Apple standards?

• A.Safety apron made of synthetic fibers should be worn.
• B.An ionized air generator can be used instead of grounding a work area.
• C.The relative humidity in a work area should be lower than 50 percent.
• D.A person working on an ESD-sensitive circuit should not be touched.