9L0-005 試験問題を無料オンラインアクセス

A Mac Pro sometimes becomes unresponsive and the cursor freezes on the display when running an application. You have verified the symptom, and have already attempted to force the application to quit, but the computer remains unresponsive. What should you try next?

• A.Hold the mouse button down for several seconds to regain cursor control.
• B.Hold the eject button down for several seconds to reset the application.
• C.Press the power button for several seconds to try shutting the computer down.
• D.Disconnect the power cord and the backup battery for several minutes to reset the SMC.

A customer states that she sees an error message appear when she opens her Web browser with her iMac (USB 2.0) using dial-up Internet service. The message displayed in the Web browser is "The specified server could not be found." When she attempts to access the same Web page a second time the Web page is loaded without a problem. Which of the following is the BEST explanation for what is happening?

• A.The Web browser is configured to only access Web pages when reloaded.
• B.The iMac needs to warm up before it can access the Web page.
• C.The iMac's dial-up modem is configured for extra error correction resulting in the delay.
• D.The Web browser attempted to load the page before the iMac's dial-up modem had finished connecting to the Internet Service Provider.

You have just completed replacing a logic board in an iMac (Flat Panel) and are reassembling the computer.
Which of the following special tools is recommended during this reassembly?

• A.Spring tensioning tool
• B.CRT discharge tool
• C.Torque screwdriver
• D.Jumper adjustment tool

Which of the following is NOT one of the three qualities that define a quick fix?

• A.has little or no cost
• B.involves little or no risk of harm to the system
• C.eliminates intermittent problems
• D.can be performed quickly

A customer states that he has never been able to burn DVD's with his Mac mini yet his friend has an identical- looking Mac mini that can burn DVD's. You have verified that the customer's Mac mini has a DVD / CD-RW Combo optical drive and is running the latest version of Mac OS X. The Mac mini has no other problems.
What is the probable cause of this issue?

• A.The Mac mini requires more RAM.
• B.The Combo drive is not capable of burning DVD's.
• C.The Mac mini optical drive is malfunctioning.
• D.The Mac mini requires a firmware update.