78950X 試験問題を無料オンラインアクセス

To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition Which deployment type does this represent?

• A.Hardware Appliance option
• B.Trunkey option
• C.DVD option
• D.Software Appliance option

Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?

• A.CCMM
• B.CCT
• C.CCMS
• D.CCMA

Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.
What is causing this problem?

• A.The IP Office Short Code is not configured under the IP Office Server node.
• B.No agents are logged into any ACCS skillsets.
• C.The master script is not activated.
• D.The control directory number is not acquired.

A controlled directory number Is responsible for which basic Avaya Contact Center Select (ACCS) process?

• A.Processing voice and music recordings for flow and scripts
• B.Connecting voice contacts to the ACCS contact router
• C.Directing email and web communication contacts to the contact router
• D.Synching agents with extensions on IP Office in ACCS

When configuring a scheduled backup using the Contact Center Database Maintenance utility, which three statements are true? (Choose three.)

• A.You can schedule multiple applications for backup in a single scheduling task.
• B.You can schedule on a frequency of a specific date.
• C.The backup folder contains backup files for each application you select.
• D.Regularly occurring backups create a new backup folder for the previous backup.
• E.You can only backup one database (either CCMS, CCMA, CCT, or CCMM) at a time.