7765X 試験問題を無料オンラインアクセス

Which two are Avaya Workforce Optimization Select (AWFOS) Supported SQL Server Connection Authentication modes? (Choose two.)

• A.Domain Authentication Connection
• B.Windows Authentication Connection
• C.SQL Server Authentication Connection
• D.AWFOS Application Authentication Connection

Which ACD integration is allowed with CS1K PBX switch?

• A.Avaya Call Center Elite
• B.Avaya Contact Center Select
• C.Avaya Aura Contact Center
• D.Avaya IP Office Contact Center

Which two ACD integrations are allowed with IP Office? (Choose two.)

• A.Avaya Call Center Elite
• B.Avaya Contact Center Select
• C.Avaya Aura Contact Center
• D.Avaya IP Office Contact Center

When are agent interactions not visible to a user?

• A.when agent is removed from users 'My Group'
• B.when user does not have access to agent
• C.when Interactions of the agent are deleted
• D.when the agent is marked as Inactive

How can a user access data of employees belonging to a different reporting hierarchies?

• A.Create and give access to a custom group.
• B.Give access to the supervisor group.
• C.Modify the role hierarchy so that all the employees report to the user.
• D.Create a custom group.