6211 試験問題を無料オンラインアクセス

Refer to the exhibit. A customer is using Contact Center Multimedia (CCMM) to provide Web Services or integrating Web Chat with their Contact Center. They have created a DMZ to protect the Avaya AuraContact Center (AACC) server and the Corporate Web Server by deploying a Corporate Firewall and a Web Application Firewall. What is the recommended placement of the AACC Voice and Multimedia server in relation to the Corporate Web Server where the customerfacing Web Chat Application resides?

• A.Place both the AACC Server and the Corporate Web Server outside of the Corporate Firewall.
• B.Place both the AACC Server and the Corporate Web Server inside the DMZ between the Corporate Firewall and the Web Application Firewall.
• C.Place the AACC Server inside the DMZ between the Corporate Firewall and the Web Application Firewall. Place the Corporate Web Server inside the Web Application Firewall.
• D.Place the AACC Server inside of the Web Application Firewall. Place the Corporate Web Server inside the DMZ between the Corporate Firewall and the Web Application Firewall.

A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outboundcampaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?

• A.the Outbound Campaign Management Tool
• B.the E-mail Manager
• C.the CCMA
• D.the Multimedia Contact Manager

During the Avaya Aura Contact Center Agent Desktop installation the CCT Log Level was set to Off.
Which page allows you to change the CCT Log Level settings if a configuration mistake was made during installation?

• A.Agent Desktop Configuration, General Settings
• B.Agent Desktop Configuration, General Settings, Advanced Settings
• C.Agent Desktop Configuration, Resources
• D.Agent Desktop Configuration, User Settings

When verifying the Communication Control Toolkit (CCT) server was added during installation to the configuration page of the Contact Center Manager Administration (CCMA), which server is associated with the CCT server?

• A.Contact Center Multimedia (CCMM)
• B.License Manager
• C.Contact Center Manager Administration (CCMA)
• D.Contact Center Manager Server (CCMS)

A Contact Center Agent provisioned for Multimedia contacts has forgotten their password.
Which Contact Center Multimedia (CCMM) Administration screen contains the function to reset the Agent's password?

• A.Server Settings
• B.Agent Settings
• C.General Settings
• D.Skillset Settings