6210 試験問題を無料オンラインアクセス

You are adding an agent in Contact Center Manager Administration (CCMA) Contact Center Management. How do you add a corresponding user to the Communication Control Toolkit (CCT) as the agent is added to the Contact Center Manager Server (CCMS) database?

• A.Select the "Create CCT agent" option.
• B.Enter the SIP address of the agent phoneset in the Voice URI field.
• C.Set the agent user type to "Supervisor/Agent".
• D.Select the "Enable CTI for this agent" option.

Avaya Aura Contact Center (AACC) Release 7 supports only the Avaya Aura Media Server (AAMS), formerly called Avaya Media Server.
Which three statements regarding the AAMS are true? (Choose three.)

• A.An Avaya Aura Media Server High Availability pair of server requires two instance licenses.
• B.AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.
• C.AACC requires a license for each AAMS instance in the solution.
• D.A standalone Avaya Aura Media Server is supported on the Windows Server operating system.

Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)

• A.The license file on the server can be edited where License Manager is installed.
• B.The License Manager Configuration utility can be used to download the license file from the Avaya license website.
• C.The License Manager provides central control and administration of application licensing for all features of the Contact Center.
• D.License Manager supports a WebLM License File and the Avaya WebLM Server on a virtual machine.

You are preparing to install an Avaya Aura Contact Center R7 (AACC) on a server that has been supplied by the customer. You need to verify that the server meets the requirements to run AACC.
In which Avaya support document will you find the server requirements?

• A.Avaya Aura Contact Center Administration
• B.Avaya Aura Contact Center and Avaya Aura Unified Communications Platform Integration
• C.Avaya Aura Contact Center Overview and Specifications
• D.Avaya Aura Contact Center Commissioning for Avaya Aura Unified Communications

Where are all agents used in the Avaya Aura Contact Center POM integration administered?

• A.Avaya Proactive Outreach Manager
• B.Avaya Aura Experience Portal
• C.Avaya IQ
• D.Contact Center Manager Administration