6209.1 試験問題を無料オンラインアクセス

A customer wants to implement Contact Center Multimedia (CCMM) but is worried about security. Given the information in the exhibit, what should be done to enable rollback to the current Windows firewall policy before importing the Avaya Aura Contact Center firewall policy?

• A.Manually modify the firewall settings
• B.Use the Microsoft default firewall
• C.Restore a saved firewall policy
• D.Export the existing firewall policy

Which statement about Contact Center Multimedia is true?

• A.It helps with implementing CTI for installs and browser based web integration
• B.It is used to administer the server and to monitor contact center performance using a browser based interface
• C.It allows supervisors and contact center administrators to manage multimedia traffic
• D.It allows SDK for developers to refine Computer Telephony Integration (CTI) applications

It is recommended that third-party software not be installed on a Communication Control Toolkit (CCT) server because untested third-party software compromises the system performance. What is an exception to this rule?

• A.Screen savers
• B.Disk compression utilities
• C.Antivirus software
• D.Microsoft Office suite

Open Queue is part of what Communication Control Toolkit subcomponent?

• A.Contact Management Framework
• B.Advanced Scripting
• C.Lite Communication Control Toolkit API
• D.JAVA API

A technician is installing a Contact Center Multimedia (CCMM) on a standalone server platform. The PVI Check utility returns a warning of a system readiness check problem. Which statement about warnings in the system readiness checks warning is true?

• A.The software installation stops the problem and must be corrected before proceeding
• B.The software installation stops and the PVI check utility must be rerun until all warnings are cleared
• C.The warnings can be ignored as long as the potential impact to the operation of the Contact Center is understood and not deemed to be applicable for the specific installation
• D.The software installation stops and before proceeding, a step must be chosen from each warning screen as long as potential impact to confirmation that Contact Center is undisturbed