6202 試験問題を無料オンラインアクセス

You are installing Avaya Aura(TM) Contact Center with Application Module Link (AML) connectivity to an
Avaya Communications Server 1000 ( CS1000) Rls. 6.0 and CallPilot Rls 5.0
To integrate the systems, where must the CalIPilot IP address be configured during the CCMS
installation?

• A.Installation Data window, CalIPilot tab
• B.Installation Data window, CS1000 tab
• C.Installation Data window, CCMS tab
• D.Installation Data window, License Manager tab

You are preparing a Windows 2008 Server for Contact Center Manager Server (CCMS) and Server
Utility installation
Which operation on the server can the Server Utility perform ?

• A.Administer Contact Center Agent login credentials
• B.Modify Real-Time Display interface parameters
• C.Perform database restores
• D.Perform event preferences

Avaya requires you to configure a remote support access tool on Avaya Aura(TM) Contact Center
servers to provide remote support Which remote access tool does Avaya recommend?

• A.NetMeeting
• B.Remote Desktop Access
• C.LogMeln Rescue
• D.pcAnywhere

You are using Security Framework installed on the network for single sign on (SSO) proposes.
Currently two existing Contact Center Manager administration (CCMA) systems are working with the
Security Framework. An additional new CCMA was added
Which statement describes what should be done to use the SSO functionality by the new Server?

• A.Configure the "Security Settings" section in the CCMA Server new Configuration utility. Then the Policy
  Agent for SSO will be enabled
• B.Configure the "Security Settings" on the CCMA Windows Server 2008 operating system and point to
  the Security Framework IP Address, then SSO will be enabled
• C.Add the new CCMA host name to the Security Framework as a trusted site. Then SSO will be enabled
• D.Map between the CCMA Existing user to a Communications Control Toolkit (CCT) User by using the
  "CCMA User Migration" tool on the CCMA Server, then SSO will be enabled

A customer has an Avaya Aura(TM) Contact Center with Application Module Link (AML) connectivity to
an Avaya Communication Server 1000 (CS1000) switch. Trouble-shooting a Controlled Directory
Numbers (CDN) call problem has begun, It has been configured that Contact Center Manager Server
(CCMS) has acquired the CDN
What should be occurring at this time on the CS1000 switch?

• A.The ASID parameter should set to YES
• B.CNTL should be set to YES
• C.RPRT should be set to YES
• D.VSID is defined