46150T 試験問題を無料オンラインアクセス

Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?

• A.Workforce Management
• B.Standard Edition
• C.Recorder Edition
• D.Quality Management Edition
• E.Desktop Trigger

On which of the following devices can Avaya IP Office TM customers run a version of the Avaya Vantage Connect client software? (Select three.)

• A.TI-89 Titanium devices
• B.Nortel 1100-series endpoints
• C.Android smartphones
• D.Avaya K165/175 endpoints
• E.Avaya K155 endpoints

Your customer would like to implement webchat and web callback functionality for their agents.
Which capability of Avaya Contact Center Select provides these features?

• A.Report creation
• B.Supervisor actions
• C.Web communications
• D.Inbound email processing
• E.Quality management

A customer seeks communications for 150 employees, with access to advanced mobility and customer-engagement features, packaged as an easy-to-deploy appliance.
Which Avaya IP Office TM edition best fits this need?

• A.Essential Edition
• B.Select Edition
• C.Server Edition
• D.Basic Edition
• E.Preferred Edition

The _______________ licensing model is based on the number of concurrent agents logged in.

• A.Power
• B.Core
• C.Workforce Management Named User
• D.Concurrent