33810X 試験問題を無料オンラインアクセス

There are several factors why customers will buy from Avaya which Include:
* The sales person understand their business.
* The sales person being perceive as a trusted adviser.
* The proposal contains real value in a manner relevant to them.
What are two additional factors? (Choose two,)

• A.Avaya solution Is technologically better or equivalent to other proposals but less expensive.
• B.Avaya can deliver what has been promised.
• C.The proposal value Is obvious, so It is not discussed.
• D.The executive summary section of the proposal highlights the solution features.

Media Servers are needed in a SIP-enabled AACC
Which deployment allows the co-resident installation of Voice and Multimedia Contact Center with Media Server?

• A.Physical Mid-Range Server
• B.VMware Mid-Range Server
• C.VMware High-End Server
• D.Physical Entry-Level Server

Which group offers the AACC Callback Request solution that leverages AACC scripting and web services, as well'as the outbound capability of AACC?

• A.Avaya Support
• B.Avaya technical staff
• C.Avaya Development team
• D.Avaya Professional Services

A Contact Center manager wants a fast First Call Resolution, and has requested a Skype for Business client software on Avaya Agent Desktop.
Which statement describes what the Avaya support department needs be prepared to tell the manager?

• A.Different Presence client software are supported on Avaya Agent Desktop.
• B.Agent Desktop does not support co-resident Skype for Business client software.
• C.Microsoft Lync Server are not supported.
• D.Microsoft Skype Server are not supported.

A Contact Center manager wants a first contact resolution with Avaya Agent Desktop Based on Avaya Breeze®, which solution would Avaya offer with AACC?

• A.Engagement Assistant
• B.Microsoft Lync
• C.Avaya Multimedia Messaging
• D.Presence Service