3309 試験問題を無料オンラインアクセス

Which statement is true with respect to the setup of Proactive Outreach Manager (POM) zones?

• A.An organization defined in a specific zone can, under certain circumstances, use more resources than have been assigned to that zone.
• B.Licenses are automatically moved between zones if needed.
• C.POM servers cannot be moved between zones.
• D.One campaign can run simultaneously in multiple zones on a system.

A new Avaya Aura@ Experience Portal (AAEP) system is being installed.
In addition to the Applications web page, which two other Experience Portal Manager (EPM) web pages must be configured to get the system to take a call? (Choose two.)

• A.MPP Servers
• B.VoIP Connections
• C.EPM Servers
• D.Alarm Codes

ICR Call Control Application (CCA) cancels an existing queued call and re-queues that call.
Which three conditions would explain why the call was re-queued? (Choose three.)

• A.There was a spike in the Estimated Wait Time (EWT).
• B.The EWT information was not provided to the ICR CCA by the Self Service application, and AACM provided EWT which is greater than EWT spike configuration.
• C.The Queue Position increase was more than the configured Queue Position Spike Difference.
• D.The ICR CCA received incomplete routing information from ICR Core.
• E.Best Service Routing (BSR) Polling to Avaya Aura@ Communication Manager (AACM) failed.

Your client upgraded their Voice Portal to an Avaya Aura Experience Portal (AAEP) and upgraded Avaya Proactive Outreach Manager (POM) software. Now their POMDriverApp application which is located on a separate application server is not working.
What would be causing this problem?

• A.There are no Announcement Port licenses available for the POMDriverApp.
• B.A remote database was not configured on the AAEP.
• C.The user has incorrect roles assigned.
• D.The new POMDriverApp provided with the POM software was not deployed on the application server.

After building an Avaya Aura Experience Portal (AAEP) system yon choose to install additional pack, from the Red Hat distribution media (such as mod_nss package from the Servers/Web Servers section and download updates to existing packages. You now find that you are unable to access AAEP web administration pages.
Which statement is true?

• A.Adding additional software packages on the AAEP servers other than the ones delivered by or validated by AAEP Installation media is supported and will not impact AAEP operations or upgrades at a later date.
• B.Updating existing software packages on AAEP servers to newer releases than the ones delivered by or validated by AAEP installation media is supported and will not impact AAEP operatic upgrades at a later date.
• C.Adding additional software packages not normally required by AAEP may require configuring new packages to use alternate network ports not reserved by Experience Portal.
• D.You can install antivirus software on the AAEP servers. Make sure you use on-access scanning where your antivirus software runs whenever a file is changed. In addition, enable it to start scanning at the system startup by default. These features will riot interfere with AAEP performance or the time that it takes for an AAEP system to come back online after a reboot.