3302 試験問題を無料オンラインアクセス

A customer has deployed Avaya Contact Center Control Manager (ACCCM) with Visual Phone capabilities. The administrator is trying to access the Visual Phone application to manage user's extension. However when the administrator launches the edit extension page, the View Visual Phone button does not appear. Which statement describes how to resolve the customer's problem?

• A.Theadministrator musthaveVisual Phone permissions in ACCCMto see the View Visual Phonebutton.
• B.The administrator must have access to the Standalone Application for the Visual PhoneinACCCMto see the View Visual Phone button.
• C.The View Visual Phone buttonis located in the Visual Phonetab of the ACCCM administrator window.
• D.The administrator must first find the user in the Userstab to access the Visual Phone button.

You have configured Avaya Contact Center Control Manager (ACCCM) to use Active Directory with Single Sign On integration. A user complains that they are not able to add an extension. What should you check lo resolve the problem?

• A.Verify that the ACCCM applicationis set to use Windows authentication in IIS.
• B.Verify that a role under ACCCM permissions was treated with the necessary permissions to add a new extension, andthat belongsto the group assigned under the LDAP tab to the role.
• C.Verify that a role under ACCCM permissions was created with the necessary permissions, and that user belongs to the group assigned under the LDAP tab to the role.
• D.Verify that the user has permission to accessACCCM.

To determine why you are unable to add an extension to the Communication Manager (CM), you want to enable logging for the Provisioning service to log the communication between the provisioning service and the CM. The IP address of the CM is 192.168.23.31.
Which file needs to be edited, and which entry needs to added to the file?

• A.Web.config
  <appsettings>
  <add key="cm_cd_192.168.23.31"value="0"/>
  <add key="cm_id_192.168.23.31"value="0"/>
  <add key="cm_rd_192.168.23.31"value="200"/>
  <add key="cm_log_192.168.23.31"value="N"/>
  </appsettings>
• B.NAV360_ProvisioningService.exe
  <appsettings>
  <add key="cm_cd_192.168.23.31"value="0"/>
  <add key="cm_id_192.168.23.31"value="0"/>
  <add key="cm_rd_192.168.23.31"value="200"/>
  <add key="cm_log_192.168.23.31"value="Y"/>
  </appsettings>
• C.NAV360_ProvisioningService.exe.config
  <appsettings>
  <add key="cm_cd_192.168.23.31" value-"0"/>
  <add key="cm_id_192.168.23.31" value-"0"/>
  <add key="cm_rd_192.168.23.31" value-"200"/>
  <add key="cm_log_192.168.23.31" value-"N"/>
  </appsettings>
• D.NAV360_ProvisioningService.exe.config
  <appsettings>
  <add key="cm_cd_192.168.23.31"value="0"/>
  <add key="cm_id_192.168.23.31"value="0"/>
  <add key="cm_rd_192.168.23.31"value="200"/>
  <add key="cm_log_192.168.23.31"value="Y"/>
  </appsettings>

A customer plans to integrate Avaya Contact Center Control Manager (ACCCM) with Active Directory. Which statement describes the ACCCM requirement that is mandatory for connectivity?

• A.Windows servermustbe 2008 R2 64-bit.
• B.The ACCCM server must be a member of the domain or a trusted domain.
• C.The LDAP Port must be 636.
• D.Provisioning servermust run with Administrative Domain Account.

A customer provided a Windows 2008 R2 Server (or an Avaya Contact Center Control Manager (ACCCM) installation. You have to verify the Internet Information Server (IIS) settings Which two IIS component are necessary for ACCCM? (Choose two.)

• A.enable Network DTC access
• B.ASP CGI
• C.WebDAV Publishing
• D.MessageQueuing
• E.ActiveServerPages