3300 試験問題を無料オンラインアクセス

X customer with Avaya Aura Contact Center wants to create variables for use In script and flow applications.
What are the limitations of creating global and call variables?

• A.No stated maximum to global variables, maximum 100 call variables
• B.Maximum 100 global variables, No stated maximum to call variables
• C.Maximum 100 global variables, maximum 100 call variables
• D.Maximum 1000 global variables, maximum 100 call variables

A customer with Avaya Aura Contact Center has opened the Skillset View in the Contact Center Management component.
Which task can be performed from this view?

• A.Import a list of agents from a spreadsheet.
• B.Delete a supervisor.
• C.Create a new skillset.
• D.Create an Agent to Skillset Assignment.

Some variables can have a list or range of values Instead of only a single value. On creation of these global variables the class type set is selected.
Which variables types support this class type?

• A.Automatic Call Distribution (ACD), Boolean, Contact Type, Integer
• B.Day, Language, Music, Integer
• C.Agent Identification (Agent_ID), Control Directory Numbers (CDN), Date, Dialed Number Identification Service (DNIS)
• D.Priority, Language, Contact Type, ACD

A supervisor has created a custom report template and saved it in the Historical Reporting window within a custom group folder.
Who will have access to this report?

• A.any supervisor within the same Supervisor/Reporting Agent group
• B.all supervisors whose user defined partition includes this custom report group
• C.all supervisors
• D.only the supervisor who created the report template

In an Avaya SIP Avaya Aura Contact Center (AACC) Installation, you are creating a new agent In Contacl Center Manager Administration (CCMA) with an extension number of 5555.
Which format must be used for entering the SIP URI when using a sip domain of "acmecorp.com"?

• A.5555@sip:acmecorp.com
• B.[email protected]
• C.acmecorp.com:sip@5555
• D.sip:[email protected]