CPHRM 試験問題を無料オンラインアクセス

What in particular is the process chain in a laboratory subject to?

• A.Zero human factors influence
• B.Exclusively equipment failure
• C.Standardization only
• D.Variability across pre-analytical, analytical, and post-analytical phases

Which of the following concerns meets the CMS Hospital Conditions of Participation 42 CFR §482.12 classification as a grievance?

• A.information obtained with a patient satisfaction survey
• B.a patient calling regarding a billing issue requesting for adjustment to the charges
• C.a verbal complaint that cannot be solved by current staff, and the resolution of which is postponed for later
• D.post-hospital verbal communication regarding a care issue that could have been handled by the staff during visit but was not reported

The Joint Commission requires that after a healthcare organization becomes aware of a sentinel event, it must complete a root cause analysis and action plan within how many days?

• A.75
• B.30
• C.45
• D.60

Whenever possible, medication orders should be by:

• A.Color coding
• B.Brand name
• C.Verbal shorthand
• D.Dose (explicit numeric dose and units)

Supervisors who conduct job interviews may ask which of the following questions?

• A.Can you meet the organization's attendance requirement?
• B.Do you plan to have children?
• C.Are you a citizen of the United States?
• D.Are you currently taking a prescription medication?