Change-Management-Foundation 試験問題を無料オンラインアクセス

Why do Line Leaders make effective Change Agents?

• A.They have local decision-making authority
• B.They can support and influence local staff
• C.They have the time to dedicate to the change
• D.As leaders they are unaffected by the change

Which MBTI preference would bring a rational approach to selecting an outcome?

• A.Feeling
• B.Introvert
• C.Perceiving
• D.Thinking

Which of the key principles for building and maintaining engagement throughout change is demonstrated through sharing information about why change is necessary and when it will take place?

• A.Inclusivity
• B.Empathy
• C.Transparency
• D.Connectivity

Which of the following statements about diverse teams are true?
1.Quicker to make decisions than teams of 'similars'
2.Members understand each other immediately

• A.Both 1 and 2 are true
• B.Neither 1 nor 2 is true
• C.Only 1 is true
• D.Only 2 is true

According to Tiompenaars and harronden-Turner, which example is a level three basic assumption' expression of culture?

• A.The team motto is 'to deliver excellent service'
• B.The required behaviors are set out in the employee's guide
• C.Senior management grades are entitled to 'executive' chairs
• D.Meeting customer need is more important than profit