Change-Management-Foundation 試験問題を無料オンラインアクセス

Social neuroscience summarizes 5 brain processes involved in social situations using the mnemonic SCARF.
What does the F represent?

• A.Fairness
• B.Faith
• C.Fear
• D.Fight

Which delivery strategy makes the idea of 'Minimum Viable Change Practice' particularly useful?

• A.Many small incremental/iterative releases
• B.Big Bang
• C.Phased
• D.Voluntary Adoption

Which of the following statement about communication approaches that encourage engagement during change are true?
It is helpful to delay communication until all the information is avoiding the risk of misleading people with insufficient data.
An external communications agency should be asked to relay messages when dealing with a difficult change.

• A.Neither 1 or 2 is true
• B.Only 1 is true
• C.Both 1 and 2 are true
• D.Only 2 is the true

Which of the following statements about the 'change curve' are true?
1.The 'change curve' describes a normal human reaction to change
2.The 'change curve' only applies to changes that are perceived as negative

• A.Only 1 is true
• B.Only 2 is true
• C.Both 1 and 2 are true
• D.Neither 1 nor 2 is true

Which of the following statements about two-way communication are true?
Two way communication is useful for getting important information out quickly to large groups of people Two-way communication encourages and increases people's motivation to interact to find out more.

• A.Neither 1 or 2 is true
• B.Only 1 is true
• C.Only 2 is true
• D.Both 1 and 2 are true