CBPA 試験問題を無料オンラインアクセス

The activity of formally monitoring processes with metrics is known as

• A.Process cycle measurement
• B.Process performance measurement
• C.Process measurement
• D.Process assessment

What are process models primarily used for?

• A.Preparation of training materials for introducing processes
• B.Standardization and documentation of business processes
• C.Analysis and measurement of the cycle times of a process
• D.Analysis, documentation, and design of business processes

What does a SIPOC diagram describe?

• A.A flowchart that shows the inputs converted to outputs resulting in products or services delivered to a customer
• B.The end-to-end process of transforming the inputs to outputs to customers
• C.An initial consensus on what areas of a process will be documented in the modeling tool
• D.Supplier, Input, Process, Output, and Customer

Why should all people involved in transformation projects use a commonly agreed upon terminology?

• A.To facilitate the implementation of information technology
• B.To promote a common standard for understanding business process
• C.To communicate with executive teams
• D.To promote a common set of values in the organization

What are the best options for testing new processes at the end of a process design activity?

• A.Role playing is enough because each person must play their part when the new process is performed
• B.Role playing and simulation to test under various scenarios to find bottlenecks and other problems
• C.Role playing, direct observation, or creating a prototype of the new design
• D.Role playing, practice or running a simulation of the new design