B2C-Solution-Architect 試験問題 21

A company uses Salesforce to store accounts and contacts. All users have switched to the Lightning Experience user interface. The Account Hierarchy feature is used extensively to relate companies to their subsidiaries. A Solution Architect finds that the data migration process is creating duplicate contacts with different primary accounts.
Which two options can the Solution Architect use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company?
Choose 2 answers
  • B2C-Solution-Architect 試験問題 22

    An organization uses B2C Commerce to capture order details but needs to process the order in an ERP system.
    They want B2C Commerce to send a message to the ERP system with the order details after they have been entered, then wait for the order to be processed, and then receive a reply from the ERP system with the order number and status.
    Which integration pattern should a Solution Architect use to meet this requirement?
  • B2C-Solution-Architect 試験問題 23

    Refer to the exhibit.

    A beauty brand is planning to re-platform their existing website onto B2C Commerce. As part of the re-platform they will create a new social community where beauty insiders can view how-to videos, share tips, and favorite products. As part of the overall solution, the beauty brand is going to implement 82C Commerce, Experience Cloud, and Salesforce Identity.
    Each beauty insider can store and update important profile and commerce information like email, phone number, beauty preferences, and saved addresses.
    Which application should a Solution Architect recommend to set up the primary profile after reviewing the workflow and attempting to minimize migration of customer profile data?
  • B2C-Solution-Architect 試験問題 24

    Northern Trail Outfitters (NTO) wants to use Marketing Cloud to implement an Abandoned Cart Solution Workflow so that personalized messages are sent to shoppers who add items to their cart but abandon the B2C Commerce storefront.
    Which two options should a Solution Architect recommended to meet this requirement? Choose 2 answers
  • B2C-Solution-Architect 試験問題 25

    A B2C Commerce merchant has multiple live sites across different brands and geographies all supported by Service Cloud and Marketing Cloud. Unfortunately, the merchant is having customer service challenges caused by fragmented views of the customer. Customers occasionally use alternate email addresses, make purchases as guests, and contact customer service anonymously. The Success Manager believes that Customer 360 Data Manager could help them solve their problem.
    How should a Solution Architect describe the role of Customer 360 Data Manager in this context?