M2090-740 試験問題を無料オンラインアクセス

What are the key characteristics of ICM target customers?

• A.Industries where a lot of responsibility is given to the decisions of individual knowledge workers
• B.All of the above
• C.Highly regulated industries
• D.Industries where the product is often document: Financial Service. Banking and Insurance

When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?

• A.How do CSRs access all information necessary to respond to customer questions?
• B.Do your Customer Service Reps (CSRs) need workflow to respond to customers?
• C.Do your CSRs need Case Management?
• D.How do CSRs do scanning of documents today?

IBM Case Manager includes key differentiators across the competition including:

• A.Rapid time-to-value with template support and a LOB based design environment
• B.All of the above
• C.Based on an industry leading BRMS (business rules) platform
• D.Based on an industry leading collaboration platform

Content Consolidation is best provided by:

• A.None of the above
• B.IBM Content Manager
• C.IBM Content Foundation
• D.IBM Connections Enterprise Content Edition

Which of the following increases the cost and complexity of the collection process?

• A.The migration of enterprise data to unsecured personal mobile devices.
• B.Arduous chain-of-custody documentation on diverse data sources, collection methods and rising information volumes.
• C.Employees undertaking their own collection process without organizational authorization.
• D.Intensive post-review computational analysis.