To block signature-based attacks, the Intrusion Prevention System (IPS) must be in active mode. In this mode, the IPS can actively monitor and block malicious traffic in real time based on predefined signatures. This is the best mode to prevent known attack types from reaching the internal network.
Monitor mode and sensor mode are typically passive, meaning they only observe and log traffic without actively blocking it.
Audit mode is used for review purposes and does not actively block traffic.

Social engineering is the practice of manipulating people into performing actions or divulging confidential information, often by impersonating someone else or creating a sense of urgency or trust. The suspicious caller in this scenario was trying to use social engineering to trick the user into giving away credit card information by pretending to be the CFO and asking for a payment. The user recognized this as a potential scam and reported it to the IT help desk. The other topics are not relevant to this situation. References: CompTIA Security+ Study Guide: Exam SY0-701, 9th Edition, page 19 1

Firmware is a type of software that is embedded in a hardware device, such as a router, a printer, or a BIOS chip. Firmware controls the basic functions and operations of the device, and it can be updated or modified by the manufacturer or the user. Firmware version is a hardware-specific vulnerability, as it can expose the device to security risks if it is outdated, corrupted, or tampered with. An attacker can exploit firmware vulnerabilities to gain unauthorized access, modify device settings, install malware, or cause damage to the device or the network. Therefore, it is important to keep firmware updated and verify its integrity and authenticity. References = CompTIA Security+ Study Guide with over 500 Practice Test Questions: Exam SY0-701, 9th Edition, Chapter 2, page 67. CompTIA Security+ SY0-701 Exam Objectives, Domain 2.1, page
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The first step in creating an anomaly detection process is building a baseline of normal behavior within the system. This baseline serves as a reference point to identify deviations or anomalies that could indicate a security incident. By understanding what normal activity looks like, security teams can more effectively detect and respond to suspicious behavior.
References =
* CompTIA Security+ SY0-701 Course Content: Domain 04 Security Operations.
* CompTIA Security+ SY0-601 Study Guide: Chapter on Monitoring and Baselines.

Serverless architecture allows companies to deploy code without managing the underlying infrastructure. This approach significantly reduces the time and expense involved in code deployment because developers can focus solely on writing code, while the cloud provider manages the servers, scaling, and maintenance.
Serverless computing also enables automatic scaling and pay-per-execution billing, which further optimizes costs.
References =
* CompTIA Security+ SY0-701 Course Content: The course covers cloud technologies, including serverless architectures, which are highlighted as a method to streamline and reduce costs associated with code deployment.